Customer service is very important to us at Kozicki Ginseng Farms. If your questions are not answered below, please call us at 1-519-428-8497 or email info@kozickiginseng.com and we will be happy to help.
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Free Shipping on all order over $99 within Canada and United States.
For orders under $99 shipping is $14.99 in Canada and $18.99 in United States .International Shipping to all countries (except Australia):
$18.99 (order value $0 – $99.99)
$25.99 (order value $100 – $249.99)
$35.99 (order value $250 – $499.99)
$49.99 (order value $500 or more)Please confirm your shipping address carefully when placing an order.
We provide economy shipping on all online orders. For priority shipping orders please call or visit us.There are no additional duties on orders to any country.
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We can provide an export permit with your order to help you safely travel with your ginseng.
If you require an export permit, when placing your order online please enter the name of the Country where your ginseng will be transported to. We will issue and include your travel permit with your order delivery.
For additional information or questions, please contact us.
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All prices are listed and will be processed in Canadian Dollars ($CAD).
We are proud to offer very low prices on high quality ginseng products. Our International and United States customers enjoy exceptional value by shopping in Canadian Dollars. Use this convenient currency converter to estimate prices with today’s exchange rate in your local currency.
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Kozicki Ginseng Farms hopes you are satisfied with your purchase. In the event that an item does not meet your expectation, we will gladly refund or exchange any unopened, untampered item(s) for the purchase price upon its return. Shipping cost to return unopened products are the customers responsibility. All returns or exchanges must be made within 10 days of your delivery date. Please contact us at info@kozickiginseng.com.
